September 2023

XDR innovative solution Help desk management software Help desk management

What is XDR?

The definition of the acronym XDR is “extended detection and response.” Basically, it consists of a new approach for detecting and responding to cyber threats. This prevention measure or tool provides comprehensive protection against cyber-attacks, unauthorized access, and misuse of software, especially for companies. Since approximately 2018, XDR has been an innovative solution that changed

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HELP DESK MANAGEMENT help desk software Best help desk software managed services Miami

HELP SERVICE MANAGEMENT

Help service management is a discipline that applies to managing the support of technology equipment, networks, and other IT services. A provider may cover this area and is the center of the customer service team. It helps the business provide service by automating and organizing their daily workflow. IT help desk support aims to provide

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PUBLIC AND PRIVATE CLOUD Cloud backup services Cloud backup server IT solutions

PUBLIC AND PRIVATE CLOUD

The importance of cloud backup services is related to the vendor you work with. It should allow you to increase your revenue and care for the customer long-term. Furthermore, integrators can create excellent customer retention by providing a long-term and manageable solution to end users. Also, they can provide additional services and products to their

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