There are three types of IT professionals, each of which offers unique value to the business:
- IT Generalist: Your value is the ability to quickly absorb, understand, and apply new products.
- IT specialist: This is the most technically trained on a particular product.
- IT Consultant: You have astute familiarity with your organization and an understanding of the needs of each department and location. Also, they can find solutions.

None of them is more valuable than the other, but it is tough to be all of them simultaneously. As a result, it’s essential to recognize your strengths and weaknesses to determine which profile could bring the most value. Additionally, identify what profile is better for your company and clients.
Each profile can be a professional services expert or customer service specialist. Accordingly, they can complement each other to help customers solve their most challenging IT problems.
Companies that hire IT professionals to leverage their strengths and add value to their business are more efficient. As a result, these companies generate better results. With these professionals, creating resources and exploring new technologies is easier.
What are the job duties of an information technology professional?
They generally aim to create effective and efficient computer systems for organizations. Basically, information technology professionals work with computers, networks, and any IT-related needs an organization may have. These tasks are into three main areas:
- IT policies and processes
- IT operations
- Hardware/software and IT infrastructure
IT professionals create the computer, networking, and communication systems that an organization needs. Then, work to ensure these systems function correctly and efficiently.

More IT profiles
They must ensure that systems remain secure, that technological support is available, and that updates are necessary.
Each IT profile has specific job tasks that work with other IT professionals to maintain an organization’s computer systems. Some of these job titles are related to the three profiles mentioned above but may include the following positions:
- Responsible for computer and information systems
- IT support specialist
- Programmer
- Network and computer systems administrator.
- Web developer
- Computer network architect
- Database administrator
- information security analyst
- computer systems analyst
- Software Developer
- Information Technology Job Descriptions and IT Duties